Terms and Conditions – Trinetra Cafe

Effective Date: 19/09/2025

Welcome to Trinetra Cafe. By accessing or ordering from our website, making a purchase, or availing our services, you agree to comply with the following Terms and Conditions. Please read them carefully before proceeding.


1. Acceptance of Terms

By placing an order online or visiting our café, you acknowledge that you have read, understood, and agreed to these Terms and Conditions. If you do not agree, please refrain from using our services.


2. Products and Services

Trinetra Cafe, located at 184, Sector C, Indrapuri, Bhopal, offers:

  • Dine-in services

  • Takeaway orders

  • Online food ordering and home delivery through our official website (www.trinetracafe.in)


3. Orders and Payment

  • Orders can be placed directly at the café or online through our website.

  • All prices are listed on our website and menu. Prices may be revised without prior notice.

  • Payments must be made at the time of purchase using the available payment options (Credit/Debit Cards, Net Banking, UPI, Wallets, etc.).

  • In case of failed transactions, please contact us at info@trinetracafe.in or call +91 9826337927.


4. Shipping and Delivery

  • Delivery services are available within specific areas of Bhopal.

  • Delivery time may vary depending on order volume, traffic, weather, or unforeseen circumstances.

  • Any additional delivery charges (if applicable) will be mentioned at checkout.

  • Trinetra Cafe is not responsible for delays caused by third-party delivery partners.


5. Refunds and Cancellations

  • Orders once placed cannot be canceled once food preparation has started.

  • Refunds (if applicable) will only be processed in cases of:

    • Duplicate payment

    • Order not delivered due to unforeseen issues at our end

  • Refunds will be credited to the original payment method within 7-10 business days.


6. Intellectual Property

All logos, menus, images, text, and content on our website or promotional materials are the property of Trinetra Cafe. Unauthorized use, reproduction, or distribution is strictly prohibited.


7. Limitation of Liability

  • Trinetra Cafe will not be liable for any indirect, incidental, or consequential damages arising from:

    • Use of our website or services

    • Food allergies not disclosed at the time of order

  • Customers are responsible for informing us of any food allergies or dietary restrictions while placing an order.

  • Our liability in any case is limited to the amount paid for the specific order.


8. Changes to Terms

We may revise these Terms & Conditions at any time. Updated terms will be posted on our website, and continued use of our services implies acceptance of the updated policies.


9. Governing Law

These Terms and Conditions shall be governed by the laws of India. Any disputes shall be subject to the jurisdiction of Bhopal courts only.


 Trinetra Cafe
184, Sector C, Indrapuri, Bhopal
  Email: info@trinetracafe.in
  Contact: +91 9826337927

All Offers

🎉 Order Placed Successfully

05:00

Please wait while we process your order

Loading...